Your personal information matters to us. Find out exactly what we collect, how we use it, and how we keep it safe — all laid out transparently here.
Important: By using the 77jo platform, you are considered to have accepted this Privacy Policy. Please read the full policy carefully.
Welcome to 77jo. This Privacy Policy explains how the 77jo platform (77jo.net) collects, uses, stores, and protects your personal information. We believe data privacy is a fundamental right, which is why our Privacy Policy is written to be fully transparent and easy to understand.
This Privacy Policy applies to all 77jo services, mobile apps, websites, and customer support operations. Whether you access 77jo from Bangladesh or anywhere else, this policy applies equally.
The core principle of our Privacy Policy is simple — your data belongs to you. We only collect what is necessary to deliver the best gaming experience and keep your account secure.
77jo complies with international data protection standards. Your information is never sold to third parties.
77jo collects various types of information. Below is a detailed breakdown of what is collected and why:
| Data Type | Reason for collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile / Email | Account Communications | Yes |
| Payment Information | Transaction processing | Yes |
| KYC Documents | Identity Verification & Security | Where Applicable |
| Browsing data | Service Improvement | Optional |
77jo collects your information in several ways. You should be aware of each method:
You provide information directly when you open an account, make a deposit, request a withdrawal, or contact support. This information is shared entirely at your discretion.
Some information is collected automatically when you use the 77jo website or app:
For identity verification purposes, limited information may be obtained from approved KYC providers or payment gateways in certain cases. These third parties adhere to our strict privacy standards.
77jo never collects unnecessary information without your consent. You can limit data collection at any time.
77jo uses your information only for the following purposes:
Your information is never sold or transferred to advertising networks, data brokers, or unrelated third parties.
77jo does not generally share your personal information with anyone. However, limited sharing may occur in the following circumstances:
Limited data is shared with selected partners for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements and may not use the data for any other purpose.
Specific information may be disclosed to relevant authorities in response to court orders, lawful requests from government bodies, or requirements under Anti-Money Laundering (AML) regulations.
In the event of a business merger or acquisition involving 77jo, data may be transferred. The new entity will be required to adhere to this same Privacy Policy.
Your information is never sold to third parties for commercial purposes. This is an absolute commitment from 77jo.
The 77jo website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some 77jo services.
77jo does not use any third-party advertising tracking cookies. Our cookies are solely for improving your gaming experience.
To protect your information, 77jo has implemented the highest industry-standard technical and organizational measures:
That said, no internet connection is ever 100% secure. You also play a part — use a strong password and never share your login credentials with anyone.
If you notice any suspicious activity on your account, contact 77jo Support immediately and change your password.
Under 77jo's Privacy Policy, you have several important rights:
You can request to view any information we hold about you at any time.
Contact support to correct any inaccurate or outdated information. We'll take care of it promptly.
After account closure, you may request deletion of your data once the designated retention period has expired.
You can request a copy of your data at any time. We will provide it in a readable format.
You may request that your data not be used for specific purposes.
You can opt out of promotional communications at any time.
To exercise any of these rights, contact the 77jo Support Team. We typically respond within 30 business days.
77jo retains your information only for as long as necessary. Retention periods depend on the type and purpose of the data:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligations |
| Transaction history | 7 years | Financial Regulatory Rules |
| KYC Documents | 5 years after account closure | AML/KYC Regulations |
| Gaming Logs | 3 years | Dispute resolution |
| Support conversations | 2 years | Ensuring service quality |
| Marketing preferences | Until consent is withdrawn | User preferences |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
77jo may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:
You will be notified at least 30 days before any significant changes take effect. Continued use of the platform after such changes will be considered acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please reach out to 77jo's data protection team. Our support team is always here to help.
For any privacy-related concerns or requests, contact 77jo via live chat support. Average response time is just 2 minutes.
Learn about the key pillars of our privacy protection.
Every transaction and piece of personal information is protected by 256-bit AES encryption — the same technology used by governments and banks.
77jo never sells your personal information to third parties. Your data belongs to you, not us.
77jo's KYC process protects your account from unauthorized use. Verifying your identity is the first step in keeping your account secure.
We do not work with any advertising networks or data brokers. Your browsing information is used solely for service improvement.
77jo's Privacy Policy is built in line with international data protection standards. Compliance is verified through regular third-party audits.
What we collect, why we collect it, and how we use it — all of it is clearly stated in this policy in plain English. Nothing is hidden.
Answers to common questions about our Privacy Policy.